Before Order Confirmation
Buyers should confirm machine model, part number, photos, quantity and application before ordering. This is the most important step to reduce wrong-part risk.
Warranty And Return
Warranty and Return Communication Policy
This page explains the practical communication direction for replacement parts inquiries. Final terms should be confirmed in writing before order confirmation.
Issue Review
If a buyer reports a product issue, clear photos, videos, installation context and order information are needed for review.
Non-Matching Risk
If the inquiry information is incomplete or the wrong model/part number was provided, matching responsibility must be reviewed based on the confirmed communication record.
Written Confirmation
Warranty period, return method and replacement handling should be confirmed in writing for each formal order.